Last month, in December 2011, I presented my annual Tailwind Systems Manager of the Year 2012 award. This is usually the time that I put together an announcement for this publication. I usually say what I have to say and augment it with excerpts from the owner of the plant. They have always put in their 2 cents, so to speak.

Well, today is evidently my day off. The letter that I got from the owner of Quest Cleaners in Waltham, Massachusetts is so thorough, well written and professional that I submit it to all of you, unedited. It sounds like a cliché, but I truly could not have said it better myself. Ladies and gentlemen of the industry, I proudly present to you this year’s Tailwind Systems Manager of the Year, Ed Laffey.

So it’s already December again.  And you know what that means; it’s time for my annual Christmas wish list!  I hate to admit that Santa was pretty good to me this year, but he surely was.  Several of my wishes from last year – even some from years ago – were granted during 2011.  But my mother used to say “the more you have, the more you want.”  Far be it for me to prove her wrong, so I’ll go with proving her right!  Once again I have my list of industry goodies that don’t exist, but I wish for.  I like to think that I fuel the inventor’s minds with my cornucopia of time-saving and money-saving vaporware.